What are your policies on Payments, Taxes and Privacy?

Payments - We currently accept Apple Pay, Visa, MasterCard, Discover, AmEx, and Debit Cards. All sales charged to a Credit Card will incur an additional 2.5% fee to cover those charged to us by the Credit Card companies. We accept company checks as well and these orders will process upon receipt of the check. We will charge a $25 fee on all returned checks.

Taxes - Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Privacy - We keep your personal information private and secure. When you make a purchase from our site, any personal information collected is kept private from external access via a remote server. No credit card information is recorded or saved internally or externally as per federal guidelines.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

Our website provider uses "cookies" to keep track of your current shopping session so that you may retrieve your shopping cart at any time.

 

Shipping

When will my order ship out?

For same day shipping*, please ensure your order reaches us by 12 noon EST time (Monday through Friday).  All orders received after 12 noon will be shipped the following business day - Weather Permitting.  For Ground orders placed Monday through Thursday before 4pm EST, they usually ship out the same day (unless another date is requested) except for orders placed on a Friday. All orders after 4pm EST will ship the next business day, except for orders placed on a Friday which will be shipped out the following Monday.

It's really hot where I live, how do you package the chocolates for this?

We use Thermal Bubble Insulation and Ice Packs for all shipments to warm weather states. In certain cases, we may call you to ship out the product on a cooler day for arrival.

Do I have to ship overnight delivery for Fresh Chocolate Strawberries and other fruits?

You may ship GROUND delivery to the following states: DE, PA, NYC, CT, MA. All other ship to states you must choose overnight delivery to ensure the freshest product.

Do I need to freeze my order to keep it fresh?

No. We do not recommend freezing our chocolates as they may get condensation and/or mushy. Store your chocolates in a cool dry place away from odors as chocolate will absorb those odors.

Can I place an order to be shipped outside of the United States?

Right now, David Bradley Chocolatier only ships to addresses located in the United States and Canada.

Can I ship to a PO Box?

We ship via UPS, and they do not accept PO Box Addresses. In the case that the only shipping option is a PO Box, we will ship using USPS and there may be an addition fee. You may want to consider sending the product to you or your recipient's workplace instead for faster delivery.

How do I track my order?

You will receive a tracking number via email as soon as your order is processed and shipped. Once you have your tracking number, you can easily track the order by going to our Track My Order page. You can also log into your account and retrieve your tracking number there by clicking on "View Details", then click on the Tracking Number to track it. If you have any questions, you can always call us at 609-443-4747.

What if some products in my order aren’t available?

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

 

Allergy Information

Does your chocolate contain dairy products?

ALL of David Bradley Chocolatiers milk, dark and white chocolate may contain dairy or milk products. Any person with a dairy allergy should NOT consume ANY of our products.

Does your chocolate contain nuts?

ALL of David Bradley Chocolatier products including solid chocolate pieces may contain nuts and/or peanuts. Any person with a nut allergy should NOT consume ANY of our products.

Does your chocolate contain gluten?

ALL of our products including solid chocolate pieces may contain gluten. Any person with a gluten allergy should NOT consume ANY of our products.

Wholesale

How can I sell David Bradley's Chocolates in my store?

Visit Davidbradleywholesale.com to set up an account for easy online ordering. You can also email [email protected] with your company and contact information including Tax Identification form, Contact Name, Company Name, Store Address, City, State, Zip Code, phone and email. We will then contact you on how to start selling David Bradley Chocolatier products.

 

Wedding and Party Favors

How far in advance should I place my favor order?

We recommend that you place your order about 8 to 10 weeks before the event and select a delivery date of one week prior to the event. Store the favors in a cool, dark place - 70 degrees or cooler.

Do you offer volume discounts?

Yes, volume discounts are listed below and discounts do not apply to Shipping & Handling Charges.

• $600-$1,500 can receive a 5% discount
• $1,501- $3,000 can receive a 10% discount
• $3,001- $6,000 can receive a 15% discount
• $6,001 and over can receive a 20% discount

Other Questions

My credit card won't go through, why?

Please be sure to use the correct Billing Address for the credit card you are using including street address and zip code. If it still will not work on our website, please call us at 609-443-4747.

What is David Bradley's Policy on Donation requests?

We would like to honor all requests; however, David Bradley Chocolatier receives numerous solicitations for donations and promotions annually and unfortunately, we cannot accommodate everyone. We will make our best effort to help if we can at that time.

Do you send Samples?

Although we cannot ship samples to you, you can always visit David Bradley Chocolatier in Windsor, NJ and sample our products there. Our Address is: Windsor Industrial Park, 92 North Main Street, Building 19, Windsor, NJ 08561.

Why didn't my promotional code or promotional offer work?

Occasionally David Bradley Chocolatier will offer special promotions and discounts. Many offers require a minimum dollar amount to spend in order to qualify for the promotional offer. This amount does not include tax or shipping and cannot be split between multiple shipments. Offers are valid in the US only and on orders placed on dbchocolate.com. Discount promotions are not redeemable for cash. All internet orders where a free gift is specified will be shipped to the same address.

 

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether David Bradley Chocolatier signs them or not. We reserve the right to make changes to this site and these Conditions at any time.